Soncho AI
Next Gen Smart Customer Service & Workflow Platform
Seamlessly integrate Shopify and multi-channel messaging via visual workflow orchestration. Let AI Agents become your 24/7 gold medal customer service, automatically handling refunds, order queries, and product recommendations.
Why Choose Soncho AI?
Built for cross-border e-commerce, deeply integrated with the Shopify ecosystem, providing enterprise-grade stability and flexibility.
🎨 Visual Workflow
Drag-and-drop AI conversation flow orchestration, flexibly handling various after-sales scenarios without writing code. Supports branching and API calls.
🛍️ Deep Shopify Integration
Native support for Shopify order queries, logistics tracking, automatic refunds, coupon issuance, and more.
🌍 Multi-Channel Unity
Unified management of Email, WhatsApp, Instagram, Messenger messages, improving response speed.
🧠 Knowledge Base RAG
Upload your product manuals and policy documents, AI automatically learns and answers customer questions accurately based on facts.
📊 Deep Data Analysis
Comprehensive conversation data analysis and insights to help optimize service quality and conversion rates.
🔒 Enterprise Security
Data encrypted storage, GDPR compliant, ensuring your business data security.
Simple & Transparent Pricing
Whether you are a startup or a large brand, we have a plan for you.
Free
For Starters
- ✓ 50 AI Conversations
- ✓ 1 Seats
Basic
For Growing Shops
- ✓ 500 AI Conversations
- ✓ 3 Seats
- ✓ Analytics History
- ✓ Magic Rewrite
Pro
For Professional Teams
- ✓ 2000 AI Conversations
- ✓ 10 Seats
- ✓ Analytics History
- ✓ Advanced Analytics
- ✓ Magic Rewrite
- ✓ Smart Summary
- ✓ AI Tags
Enterprise
For Large Enterprises
- ✓ Unlimited AI Conversations
- ✓ Unlimited Seats
- ✓ Analytics History
- ✓ Advanced Analytics
- ✓ Magic Rewrite
- ✓ Smart Summary
- ✓ AI Tags
- ✓ Custom Deployment
Ready to elevate your customer experience?
Join thousands of e-commerce brands using Soncho AI to empower your business.